Who we are

Commerce Futures is an events & media brand that engages with business leaders & industry practitioners across various sectors throughout Europe and the US.

Our events

We run an ever-popular series of events across a variety of topics and sectors, including: eCommerce, Digital, Technology and more...

Knowledge Library

We have collated all of our research & content surrounding our events into a Knowledge Library. Find out more by clicking below.

Work with us

There are many ways you can work with Commerce Futures. Contact us about sponsorship, speaking opportunities or event collaboration.

Interview - Stephanie Nash and Paul Martin, UX Lead and Head of IT - Graham & Brown

Video

Interview - Stephanie Nash and Paul Martin, UX Lead and Head of IT - Graham & Brown

Steph explains the transition Graham & Brown went through from a traditional bricks-and-mortar store to creating an eCommerce team, breaking the boundaries. Paul explains the fundamental changes they had to go through to grow as a business by implementing systems and having a ‘Can Ban’ approach.

Antony Comyns - Head of eCommerce, Hawes & Curtis

Video

Antony Comyns - Head of eCommerce, Hawes & Curtis

Antony describes the way Hawes & Curtis link their channels to optimise sales, conveying the benefits to in-store staff of having a multichannel approach, and the journey towards a true single-customer view.

 Andrew Mann - Vice President Insight, Pricing & Digital CRM, Asda

Video

Andrew Mann - Vice President Insight, Pricing & Digital CRM, Asda

Andrew explores the importance of pulling customers into the business – "more customers visiting more often..." – and what drives those customers to choose your business, even if only for smaller transactions.

 Janis Thomas - Marketing Director, Birchbox

Video

Janis Thomas - Marketing Director, Birchbox

Janis Thomas explains how Birchbox are able to use a wide variety of customer data to provide truly personalised recommendations for customers. She also goes on to tell us how further investment in AI can only be beneficial for the business going forward.