Commerce Futures is an events & media brand that engages with business leaders & industry practitioners across various sectors throughout Europe and the US.
We run an ever-popular series of events across a variety of topics and sectors, including: eCommerce, Digital, Technology and more...
We have collated all of our research & content surrounding our events into a Knowledge Library. Find out more by clicking below.
There are many ways you can work with Commerce Futures. Contact us about sponsorship, speaking opportunities or event collaboration.
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Antony describes the way Hawes & Curtis link their channels to optimise sales, conveying the benefits to in-store staff of having a multichannel approach, and the journey towards a true single-customer view.
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Andrew explores the importance of pulling customers into the business – "more customers visiting more often..." – and what drives those customers to choose your business, even if only for smaller transactions.
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Janis Thomas explains how Birchbox are able to use a wide variety of customer data to provide truly personalised recommendations for customers. She also goes on to tell us how further investment in AI can only be beneficial for the business going forward.
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Rob, the CEO of BrandAlley tells us about BrandAlley's customer base and how they effectively engage with them. He also goes on to explain how they share customer insights (purchase history, postcode analysis, brand data, age, gender etc.) with their brand partners to help them try and convert to full-price spend direct from the brand.
