Digital Style

08:30 - 15:30
UK
28.1.2020
Conference

Radisson Blu Edwardian Hotel, 9-13 Bloomsbury Street, London, England, WC1B 3QD

London

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Partnered with:

Digital Style

London

Conference

January 28, 2020

Summary

Shaping Seamless Experience

The way you style your digital experience is paramount. Whilst the theme evolves the challenge remains - how do you stand out? How is your presence unique in the digital world? Our 4th annual Digital Style conference brought the goods once again.

Whilst the technology opportunities in eCommerce grow exponentially, a single objective to innovate is top of mind for all brands - but how best to do so? Focus has fallen again on creativity - and the overall quality of your digital presence, from creative content, UX, CX and consistency. Customers are no longer wowed by a personalised subject line or an augmented reality in-store installation. In order to truly win their hearts, the spotlight is on brands to offer a purchasing experience that is both worthwhile and memorable.

Digital Style 2020 invited professionals tasked with balancing meaningful experience, proving ROI and encouraging retention to discuss their perspectives on where digital retail is heading. Attendee’s shared their stories of mastering successful execution over the course of the day.

PastriesDelegates networkingDelegates networkingAudience at a Commerce Futures conference.
  • Executing creatively across the customer’s purchase journey
  • Stretching further than generic personalisation - injecting personality within personal
  • Mastering and executing higher customer retention levels
  • Creating personable and creative digital features online
  • Combining a cohesive store and online experience
  • Delivering unforgettable in-store and digital purchasing experience
  • Proving ROI through revised digital strategies
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Aynsley Peet

Aynsley Peet

eCommerce Director

Cox & Cox

An expert in eCommerce and project management, Aynsley has successfully coordinated the integration of multiple website builds onto new eCommerce platforms (Hybris, Salesforce Commerce Cloud and Magento), his most recent being the migration of the Cox & Cox website from Magento to Magento 2. Always with business KPIs front of mind, this latest project involved the integration of a new ERP, Warehouse Management System, Online Payment Systems, Email Marketing Programs, Site Search and Third Party Review Collection to create a fantastic user experience, resulting in increased online sales.

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Louis Adamou

Louis Adamou

Technology Director

Loaf

Louis recently returned to Loaf in a new role as Technology Director. He's currently focused on ensuring Loaf continues its growth by carefully taking advantage of available technology with one eye on the future.

As well as owning the tech stack, Louis is developing a long-term eCommerce and tech roadmap for the business, incorporating everything from UX enhancements, payments optimisation, conversion rate optimisation, and SEO through to the implementation of a new customer marketing platform.

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Cyril Lopez

Cyril Lopez

eCommerce & Digital Manager

La Grande Récré

Cyril Lopez is the Digital Manager of La Grande Récré, a french company that has been selling toys for more than 40th years with over 140 stores in France. Cyril has 9 years experience within the Digital Retail world and has worked for La Grande Récré since 2017. In 2019 he initiated and launched a new "Unified Commerce" digital platform across the business.

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Richard Voyce

Richard Voyce

Director of Technology

The Conran Shop

Richard has over 25 years of leadership eCommerce experience within fashion, home and gardens, ranging from startups, SMEs and enterprises. With a practical mindset and hands-on approach, he is passionate about business transformation and unifying the customer experience. In his spare time you’ll find him ‘on the tools’ working on construction and home renovation projects.

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Victoria Ivanova

Victoria Ivanova

Consumer & Market Insights

Unilever

Victoria is a Consumer and Market Insights manager at Unilever, where she translates market data, consumer behaviour, observations and trends into actionable insights for the business. Prior to that she spent 6 years in tech companies and startups where she worked on everything from simple desktop utilities and SaaS tools to smart bracelets and connected screens for couples in long distance relationships.

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Angela Asiedua

Angela Asiedua

Head of Brand Marketing

River Island

Angela Asiedua is a seasoned marketer whom began her career in digital marketing in the days when a MySpace homepage takeover would make or break a campaign. Swipe forward to the present day and Angela is working as Head Of Brand Marketing for High-street fashion brand River Island where she defines the brand marketing direction for the fashion giant with a focus on customer engagement and storytelling.

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Thomas Tregelles

Thomas Tregelles

Group Head of eCommerce

Frasers Group

Tom specialises in digital transformation and elevation, having spent the last decade working across a number of house hold names.

During the last two years Tom has been focused on restructuring the eCommerce department and integrating a range of new technology partners, helping elevate the Frasers Group to one of the industry leaders in retail eCommerce.

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Ankita Singh

Ankita Singh

EMEA Head Franchise eCommerce Manager

The Body Shop

Ankita is the EMEA Head Franchise eCommerce Manager at The Body Shop rolling out the websites in 37+countries , leading and executing all aspects of the global digital business including eCommerce strategy, online trading and merchandising, web analytics, online advertising, and mobile marketing, web content management and conversion tracking with a particular emphasis on further building and launching new overseas eCommerce markets.

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Leaf wall textureSmiling woman networking at a Commerce Futures eventSmiling woman networking at a Commerce Futures eventPastries in front of delegates
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Aynsley Peet
Louis Adamou
Cyril Lopez
Richard Voyce
Victoria Ivanova
Angela Asiedua
Thomas Tregelles
Ankita Singh
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
08:30
Registration & Networking Breakfast
09:15
Welcome from Commerce Futures
09:25
Ryan Clark, STATSports & Jim Hingston, The Gym Group
Keynote
10:10
Hollie Weatherstone, Muc-Off
Keynote
10:35
Break
10:55
Multi-brand panel – Decathlon, Ellis Brigham, Helen of Troy
Keynote (Main Stage)
Speed dating for delegates
(Breakout Room)
11:50
George Huxford, Apidura
Keynote
12:15
Break
13:15
Rich Philip, Contested
Keynote
13:40
Marc Guisti, Veloforte
Keynote (Main Stage)
David Hanney, Alpkit
(Breakout Room)
14:35
Networking
15:00
Closing Remarks from Commerce Futures
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:00
Arrival & Welcome Drinks
18:45
Guests Sit
18:50
Welcome
Commerce Futures
19:00
Opening Speech
Guest Speaker
19:30
Starters
Topic One - Discussion at individual tables
19:50
Topic One discussed as a collective
20:10
Mains
Topic Two - Discussion at individual tables
20:40
Topic Two discussed as a collective
21:00
Desserts & Networking
22:30
Event Closes

AGENDA

08:30 - 09:00 Registration & Networking Breakfast

09:00 - 09:20 Welcome - Commerce Futures

09:20 - 09:50 Keynote one
Aynsley Peet - Head of eCommerce, Cox & Cox

09:50 - 10:35 Breakout One - Proximis & La Grande Récré
Breakout Two - Klarna & River Island

10:35 - 10:55 Networking Coffee Break

10:55 - 11:25 Keynote Two
Louis Adamou - eCommerce & Technology Strategist, Loaf

11:25 - 11:55 Keynote Three
Victoria Inanova - Consumer & Market Insights, Unilever

12:00 - 13:00 Networking Lunch

13:00 - 13:45 Breakout One - KPS & Dreams
Breakout Two - Emarsys & Sports Direct

14:00 - 14:30 Keynote Four
Ankita Singh - EMEA Head Franchise eCommerce Manager, The Body Shop

14:30 - 15:00 Keynote Five
Chris Browne

15:00 Final comments before networking

15:30 Event Closes

09:00
Registration & Networking Breakfast
09:30
Welcome & Partner Introductions
09:40
Panel Discussion with Q&A
Aynsley Peet
Louis Adamou
Cyril Lopez
Richard Voyce
Victoria Ivanova
Angela Asiedua
Thomas Tregelles
Ankita Singh
10:20
Networking Break
10:40
Workshop at tables
11:00
Group Discussion - Moderated
11:20
Final Comments & Networking
11:30
Event Closes
Aynsley Peet

Aynsley Peet

eCommerce Director

Cox & Cox

An expert in eCommerce and project management, Aynsley has successfully coordinated the integration of multiple website builds onto new eCommerce platforms (Hybris, Salesforce Commerce Cloud and Magento), his most recent being the migration of the Cox & Cox website from Magento to Magento 2. Always with business KPIs front of mind, this latest project involved the integration of a new ERP, Warehouse Management System, Online Payment Systems, Email Marketing Programs, Site Search and Third Party Review Collection to create a fantastic user experience, resulting in increased online sales.

LEARN MORE →Close icon
Louis Adamou

Louis Adamou

Technology Director

Loaf

Louis recently returned to Loaf in a new role as Technology Director. He's currently focused on ensuring Loaf continues its growth by carefully taking advantage of available technology with one eye on the future.

As well as owning the tech stack, Louis is developing a long-term eCommerce and tech roadmap for the business, incorporating everything from UX enhancements, payments optimisation, conversion rate optimisation, and SEO through to the implementation of a new customer marketing platform.

LEARN MORE →Close icon
Cyril Lopez

Cyril Lopez

eCommerce & Digital Manager

La Grande Récré

Cyril Lopez is the Digital Manager of La Grande Récré, a french company that has been selling toys for more than 40th years with over 140 stores in France. Cyril has 9 years experience within the Digital Retail world and has worked for La Grande Récré since 2017. In 2019 he initiated and launched a new "Unified Commerce" digital platform across the business.

LEARN MORE →Close icon
Richard Voyce

Richard Voyce

Director of Technology

The Conran Shop

Richard has over 25 years of leadership eCommerce experience within fashion, home and gardens, ranging from startups, SMEs and enterprises. With a practical mindset and hands-on approach, he is passionate about business transformation and unifying the customer experience. In his spare time you’ll find him ‘on the tools’ working on construction and home renovation projects.

LEARN MORE →Close icon
Victoria Ivanova

Victoria Ivanova

Consumer & Market Insights

Unilever

Victoria is a Consumer and Market Insights manager at Unilever, where she translates market data, consumer behaviour, observations and trends into actionable insights for the business. Prior to that she spent 6 years in tech companies and startups where she worked on everything from simple desktop utilities and SaaS tools to smart bracelets and connected screens for couples in long distance relationships.

LEARN MORE →Close icon
Angela Asiedua

Angela Asiedua

Head of Brand Marketing

River Island

Angela Asiedua is a seasoned marketer whom began her career in digital marketing in the days when a MySpace homepage takeover would make or break a campaign. Swipe forward to the present day and Angela is working as Head Of Brand Marketing for High-street fashion brand River Island where she defines the brand marketing direction for the fashion giant with a focus on customer engagement and storytelling.

LEARN MORE →Close icon
Thomas Tregelles

Thomas Tregelles

Group Head of eCommerce

Frasers Group

Tom specialises in digital transformation and elevation, having spent the last decade working across a number of house hold names.

During the last two years Tom has been focused on restructuring the eCommerce department and integrating a range of new technology partners, helping elevate the Frasers Group to one of the industry leaders in retail eCommerce.

LEARN MORE →Close icon
Ankita Singh

Ankita Singh

EMEA Head Franchise eCommerce Manager

The Body Shop

Ankita is the EMEA Head Franchise eCommerce Manager at The Body Shop rolling out the websites in 37+countries , leading and executing all aspects of the global digital business including eCommerce strategy, online trading and merchandising, web analytics, online advertising, and mobile marketing, web content management and conversion tracking with a particular emphasis on further building and launching new overseas eCommerce markets.

LEARN MORE →Close icon

Venue

Radisson Blu Edwardian Hotel, 9-13 Bloomsbury Street, London, England, WC1B 3QD

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Digital Style

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