Future State Dinner
Hotel Café Royal, 10 Air St, Soho, London W1B 4DY
London
Summary
Digital strategy amid customer chaos
Commerce Futures has always focused upon what is coming next. Those of us struggling to realise a digital ambition in a world crowded with uncertainty and competition sometimes need to take a breath - stop and think.
How do you plan in an environment where channels evolve at their own pace, where customers switch so easily and where world events seem to cause extremes in pricing, consumption and timescales.
Future State is our opportunity to stop - to think about 2023/4 and to apply some structure to your planning. Curated by those who spend their time in the “What’s next” space, we encouraged you to come and learn and to come and share.
We spent our time discussing:
- Budgeting for the unknown and unplannable
- Understanding your customers’ behaviour amongst the chaos
- Getting ready for the “flexible” tech stack
- Becoming faster to respond - everywhere
Paul Wilkinson
Group Product Manager
DeliverooRead Full Bio →
Paul is passionate about the future of retail and creating new shopping experiences. In his current role he is helping retailers provide quick delivery services to customers in a scalable way. In the past he was instrumental in the creation and success of Tesco Labs and built and launched advanced grocery voice shopping experiences on Alexa.
AGENDA
18:30: Arrival & Welcome Drinks
19:15 Guests Seat
19:20: Welcome - Commerce Futures
19:30: Opening Speech - Paul Wilkinson, Group Project Manager - Grocery Partners at Deliveroo
20:00: Starters (Topic one - Discussion at individual tables)
20:20: Topic one discussed as a collective
20:40: Mains (Topic two - Discussion at individual tables)
21:10: Topic two discussed as a collective
21:30: Desserts and Networking
23:00 Event Closes
Paul Wilkinson
Group Product Manager
DeliverooRead Full Bio →
Paul is passionate about the future of retail and creating new shopping experiences. In his current role he is helping retailers provide quick delivery services to customers in a scalable way. In the past he was instrumental in the creation and success of Tesco Labs and built and launched advanced grocery voice shopping experiences on Alexa.
Venue
Hotel Café Royal, 10 Air St, Soho, London W1B 4DY
Ideally situated where St. James’, Mayfair and Soho converge, this luxury hotel on Regent Street has an unparalleled setting. For over 150 years, the Café Royal has welcomed those who make a difference, from Oscar Wilde and Winston Churchill to Princess Diana and David Bowie. The only place in London to convene, converse, and celebrate.
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