Getting To Know You

18:30 - 23:00 BST
UK
18.4.2023
Dinner

34 Mayfair, 34 S Audley St, England, W1K 2PY

London

ing international women's day
Italy flagUnited Kingdom flagGerman flagDutch flagFrench flagDanish flag
Partnered with:

Getting To Know You

London

Dinner

April 18, 2023

Summary

It’s time to turn customers into friends

Acquisition is costly, especially in the current climate. Paid advertising is more expensive to run and the results are more difficult to predict, so why not focus on retention? With accurate customer data already at your fingertips, it’s time to get to know the customers you already have.

We challenge you to get to know your customers. Data driven customer insight is at the heart of impactful retention strategies, and you’ve got the upperhand by having accurate data ready to work with. If you haven’t, now is the time to make that investment.

From introducing loyalty programs to fine tuning your personalised content, there’s plenty you can do with the data you hold. This April, join us for dinner and hear the experiences of brands with a proven track record of delivering exceptional retention programs.

Commerce Futures dinner eventAudience at a Commerce Futures conference.
  • Rewards programmes - Which rewards do your customers really want?
  • Improving relationships - Using your customer’s data to earn their trust.
  • Personalised communications - Connecting through quality interactions.
Two arrows pointing up
To top
Ryan Foreman

Ryan Foreman

Product Manager

Nando's UK & Ireland

Ryan is an established technical Product Manager with a proven track record of leading international teams and delivering global solutions.  Since joining Nando's UK & Ireland in 2019 Ryan has been successful in running two full product teams, overseeing the Digital Loyalty and Identity teams with the aim of delivering amazing end to end digital experiences for customers.

A significant highlight is delivering the first NFC enabled Loyalty Card in the UK, by allowing customers to add their Nando's Cards to their Mobile Wallets and tap at the till to earn Chilli Points and redeem their rewards

LEARN MORE →Close icon
Leaf wall textureSmiling woman networking at a Commerce Futures eventSmiling woman networking at a Commerce Futures eventPain au chocolat at a Commerce Futures breakfast event
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Ryan Foreman
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
08:30
Registration & Networking Breakfast
09:15
Welcome from Commerce Futures
09:25
Ryan Clark, STATSports & Jim Hingston, The Gym Group
Keynote
10:10
Hollie Weatherstone, Muc-Off
Keynote
10:35
Break
10:55
Multi-brand panel – Decathlon, Ellis Brigham, Helen of Troy
Keynote (Main Stage)
Speed dating for delegates
(Breakout Room)
11:50
George Huxford, Apidura
Keynote
12:15
Break
13:15
Rich Philip, Contested
Keynote
13:40
Marc Guisti, Veloforte
Keynote (Main Stage)
David Hanney, Alpkit
(Breakout Room)
14:35
Networking
15:00
Closing Remarks from Commerce Futures
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes

AGENDA

09:00
Registration & Networking Breakfast
09:30
Welcome & Partner Introductions
09:40
Panel Discussion with Q&A
Ryan Foreman
10:20
Networking Break
10:40
Workshop at tables
11:00
Group Discussion - Moderated
11:20
Final Comments & Networking
11:30
Event Closes
Ryan Foreman

Ryan Foreman

Product Manager

Nando's UK & Ireland

Ryan is an established technical Product Manager with a proven track record of leading international teams and delivering global solutions.  Since joining Nando's UK & Ireland in 2019 Ryan has been successful in running two full product teams, overseeing the Digital Loyalty and Identity teams with the aim of delivering amazing end to end digital experiences for customers.

A significant highlight is delivering the first NFC enabled Loyalty Card in the UK, by allowing customers to add their Nando's Cards to their Mobile Wallets and tap at the till to earn Chilli Points and redeem their rewards

LEARN MORE →Close icon

Venue

34 Mayfair, 34 S Audley St, England, W1K 2PY

Find directions →
Getting To Know You

Partners

Similar Events

The Luxury ExperienceThe Luxury Experience
London
Dinner
27.2.24
Practical MagicPractical Magic
London
Conference
20.2.24
Auto IgniteAuto Ignite
London
Dinner
22.2.24
Relaxez-VousRelaxez-Vous
London
Breakfast
23.1.24
View All