Leading In Luxury

Christophers Grill, 18 Wellington St, Covent Garden, London WC2E 7DD, United Kingdom (Directions)

Leading In Luxury

The market value of luxury goods in the U.K. reached 53.5 million Euros in 2018, a 43% increase compared to 2013. While we’ve only scratched the surface of growth in this sector brands need to work hard to remain relevant to a fast-evolving audience. With 43.5% of U.K. millennials choosing eCommerce as their preferred way to purchase luxury items, brands in this vertical will need to discover new innovative ways to acquire & retain consumers, establish trust and drive engagement.
Our dinner allowed industry leaders to explore new revenue opportunities, target relevant segments, create memorable eCommerce experiences, and increase buying confidence. 

Topics we covered…

  • How will your brand stay relevant with an ever-shifting audience demographic?

  • Which mix of online tactics will you deploy in 2019 to convert and retain new customers?

  • What does the future of luxury look like?

Who attended?

  • Founders, CEO's & Owners

  • Heads of eCommerce, Mobile, Digital, User Experience & Brand

  • Chief Marketing Officers

  • Chief Digital Officers

  • Directors of Brand, Marketing, Online, eCommerce


Anna Harper

Anna Harper

Lead Product Owner for Customer and Commerce, Net-a-Porter

Anna has worked at Yoox Net-a-Porter for over three years in product roles across The Outnet, Mr Porter and Net-a-Porter. Specialising in Commerce Anna enjoys the broad remit of her role and the challenges of working within the ever changing landscape of eCommerce. Prior to this role Anna worked in house for Fourth, the UK’s leading SaaS based hospitality software provider and in IT management consultancy. Anna has an first from her MA in History from Trinity College Dublin and is currently studying for an MBA at London Business School.

Net-a-Porter Website

Anna’s LinkedIn



Arrival & Welcome Drinks


Commerce Futures


Anna Harper - Lead Product Owner for Customer and Commerce, Net-a-Porter


Starters (Topic one - Discussion at individual tables) 


Topic one discussed as a collective


Mains (Topic two - Discussion at individual tables)


Topic two discussed as a collective


Desserts (Topic three - Discussion at individual tables)


Topic three discussed as a collective


Final remarks / Networking


Event close



Corra is the global digital agency that fashion, beauty, and lifestyle brands trust to create luxury commerce experiences. Providing solutions at the intersection of technology, creativity, and strategy, Corra ensures that clients are wildly successful in harnessing the limitless possibilities of digital commerce.

Over the past 15 years, we have built a reputation for award-winning design, disciplined execution, and innovative thinking. With technical expertise concentrated on the Magento, SAP Commerce Cloud, and Shopify Plus platforms, we produce memorable journeys that captivate customers and elevate brands to new heights.

With seven offices and headquarters in the key markets of London, New York, and Los Angeles, Corra is uniquely positioned to service international retailers with ambitious omnichannel goals.

Find out more


Signifyd, the world’s largest provider of guaranteed fraud protection, enables online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning and domain expertise to virtually eliminate manual reviews, speed up order processing and increase revenue through higher approval rates. The guarantee shifts the financial liability for fraud away from retailers, allowing them to open new markets while reducing risk. Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA with European operations led out of London, UK.

Find out more

dotdigital logo_RGB.png

dotdigital is a global leader in customer engagement technology and Engagement Cloud is its platform: the preferred choice for growing businesses and ambitious brands. The platform’s impressive features empower over 80,000 marketers across 150 countries to acquire, convert, and retain customers at scale. Users can connect with CRM and ecommerce systems, surface powerful data, and automate intelligent cross-channel messages that resonate with audiences. Established in 1999, dotdigital is a global company with over 350 employees, serving brands of all verticals and sizes.

Find out more


Q: Is there a fee for attending the Commerce Futures event?

A: Events are priced individually, they range from £0 - £50.00. We take great care in how we curate the audience, the event is invitation only and you must register in advance to attend. If you have not received an invitation but would like to attend, please register via the website and your place will be confirmed subject to approval.

Q: Can I bring a colleague?

A: Additional places will be subject to availability. Please ask your colleague to register via the website.

Q: Who else will be there?

A: Senior professionals in eCommerce, entrepreneurial brand owners, marketing leaders including directors and leaders of omnichannel, multichannel, digital marketing, brand, social, strategy, customer experience (CX) and content.

Q: What is the address of the venue?

A: Christopher's Grill, 18 Wellington Street, London, England, WC2E 7DD, United Kingdom

Q: Is there a dress code for this event?

A: There is no formal dress code. Please come dressed in comfortable attire e.g. business casual. 

Q: Who is Commerce Futures?

A: Commerce Futures is an independent online community for retail leaders and Commerce professionals. We provide a round up of the latest news and information relating to the key challenges in Commerce today, as well as insights into future trends and technologies that are shaping the online retail landscape. And because we believe it's important to learn from our peers, the regular Commerce Futures event series brings in expert speakers from leading brands to share case studies and industry know-how. 

Since 2012, thousands of professionals have attended our events and engaged with our content. We survey them regularly to understand what problems they are wrestling with now and tailor content to help them solve those concerns.

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