Product Owner ROI

18:30 - 23:00 BST
UK
26.9.2023
Dinner

The Biltmore Mayfair, 44 Grosvenor Square, London, W1K 2HP

London

ing international women's day
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Partnered with:

Product Owner ROI

London

Dinner

September 26, 2023

Summary

Business necessity or window dressing?

Increasingly “Product” roles are centred around owning the digital platforms within a business - taking responsibility for matching business strategy to the development cycle, then aligning resources and budgets to make it happen.

As this sounds - it’s a very big job - and comes with potentially huge responsibility. There is no roadmap, and a job specification that often reads more like a “would like to have” rather than what can be done.

This dinner will bring together Product people and their clients (CTO’s, CDO’s etc) to chat about some of the opportunities and challenges in getting value from the product teams.

Come - you will learn more than you share - and we’ll all get to laugh at how the latest nomenclature is being redefined.

Commerce Futures dinner eventAudience at a Commerce Futures conference.
  • Alignment - How does the product team effectively prioritise workstreams & backlog to deliver outcomes?
  • Definition - Where does “product” start and end? Owned platforms are less well defined in this new world, and as they become “composed” where is the grey?
  • Measurement - How are we measuring Product Owners? Efficiency? Momentum and alignment against the business? Any others to include?
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Fabrice Khullar

Fabrice Khullar

Director of CX & Product Development

Selfridges

Fabrice Khullar is Director of Product Design & Development at Selfridges, the iconic luxury retailer, which promises to surprise, delight, and amuse its customers with extraordinary experiences.‍

A senior leader with significant experience in multi-channel retail, consumer electronics, technology, media and telecoms. Experienced in large scale, consumer facing UX, Design and Product Development and Agile / Digital Transformation.

Fabrice has a passion for customers and end users, past achievements include delivering emerging technologies and customer propositions at EE, Virgin Media, Sky, Now TV, Sainsbury’s and Matches Fashion, before joining Selfridges in early 2020. Fabrice grew up in Montréal, lived in the South of France and then studied Journalism in London.

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Leaf wall texturePouring champagneSmiling woman networking at a Commerce Futures eventPain au chocolat at a Commerce Futures breakfast event
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Fabrice Khullar
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
08:45
Registration & Networking Breakfast
09:30
Welcome from Commerce Futures
09:40
Headline Keynote
The Change In Commitment
10:20
Customer Engagement Stream
Can you really make your customer your BFF?
Keynote & Workshop
Commitment Stream
How does commitment improve predictability?
Keynote & Workshop
11:00
Coffee Break
11:20
Fireside Chat
12:10
Brand Value Stream
Reducing commoditization through storytelling
Keynote & Workshop
Sustainability Stream
How to market sustainability
Keynote & Workshop
12:50
Networking Lunch & Ping Pong
13:40
Panel Discussion
Multi-brand product sport retailer panel
14:20
Keynote Showcase
Combined CF research presentation of Customer Commitment
14:50
Closing Remarks from Commerce Futures
15:00
Closing Drinks & Ping Pong Tournament
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes

AGENDA

09:00
Registration & Networking Breakfast
09:30
Welcome & Partner Introductions
09:40
Panel Discussion with Q&A
Fabrice Khullar
10:20
Networking Break
10:40
Workshop at tables
11:00
Group Discussion - Moderated
11:20
Final Comments & Networking
11:30
Event Closes
Fabrice Khullar

Fabrice Khullar

Director of CX & Product Development

Selfridges

Fabrice Khullar is Director of Product Design & Development at Selfridges, the iconic luxury retailer, which promises to surprise, delight, and amuse its customers with extraordinary experiences.‍

A senior leader with significant experience in multi-channel retail, consumer electronics, technology, media and telecoms. Experienced in large scale, consumer facing UX, Design and Product Development and Agile / Digital Transformation.

Fabrice has a passion for customers and end users, past achievements include delivering emerging technologies and customer propositions at EE, Virgin Media, Sky, Now TV, Sainsbury’s and Matches Fashion, before joining Selfridges in early 2020. Fabrice grew up in Montréal, lived in the South of France and then studied Journalism in London.

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Venue

The Biltmore Mayfair, 44 Grosvenor Square, London, W1K 2HP

Situated in exclusive Mayfair and overlooking Grosvenor Square, The Biltmore Mayfair offers guests a true London experience

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Product Owner ROI

Partners

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