Shaping the Face of Beauty
The beauty industry is a hugely competitive market, filled with a multitude of brands competing for the attention and loyalty of consumers.
The industry is undergoing massive disruption and as technology evolves, there are new opportunities, challenges, risks and rewards opening for brands and retailers. Digital technology has completely disrupted the way brands acquire and replenish consumers, but also ushered in a totally new subscription based business model.
A stand-out product or interesting story is no longer enough to succeed, it seems. Is the secret to embrace the digital evolution but stay true to your brand promise, and your consumers’ expectations?
Our dinner will allow industry leaders to share their stories and vision for standing out in this exponentially growing market.
Topics we will cover include:
How to achieve a single view across channels
Understanding and influencing the customer lifestyle
Creating an in-store theatrical experience through technology
Delivering an ROI with influencer collaborations
Who should attend:
Founders, CEO's & Owners
Heads of eCommerce, Architecture, Development, Customer services, User Experience, Brand, Product
CIO and CTO
Directors of Marketing, Customer, OmniChannel, eCommerce, Transformation
Arrival & Welcome Drinks
Industry Expert -Speaker to be announced…
Starters (Topic one - Discussion at individual tables)
Topic one discussed as a collective
Mains (Topic two - Discussion at individual tables)
Topic two discussed as a collective
Desserts (Topic three - Discussion at individual tables)
Topic three discussed as a collective
Final remarks / Networking
With more than 200,000 people, Capgemini is present in over 40 countries and is a multicultural global leader in consulting, technology services and digital transformation. Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms, with specialists in industry sectors including retail and consumer products.
Capgemini are purpose-built to guide retailers as they master these market shifts and tech-triggered trends. Their team of retail experts works with clients to create a digital vision and a transformation roadmap, then equip them to start projects that lead to the accomplishment of long-term strategic goals. Capgemini know from experience how to optimise retail operations across the value chain, and employ proven methodologies to adjust the levers of platforms, applications, processes, change, leadership, talent and culture.
It’s all about smoooth (yes, with 3 ooo’s). Klarna is Europe’s leading payments provider and a newly-licensed bank, which wants to revolutionise the payment experience for shoppers and merchants alike. Founded in Stockholm, Sweden, in 2005, the fintech unicorn gives online consumers the option to pay now, pay later or over time — offering a trusted, frictionless and smoooth checkout experience.
Klarna now works with 100,000 merchants, including ASOS, Topshop and JD Sports in the UK, to offer payment solutions to users across Europe and North America. Klarna has 2,000 employees and is active in 14 countries.
Emarsys is the largest independent marketing platform company in the world. Their software enables truly personalized, one-to-one interactions between marketers and customers across all channels — building loyalty, enriching the customer journey, and increasing revenue. This enables companies to scale marketing decisions and actions far beyond human capabilities.
Since 2000, Emarsys has helped over 2,200 brands in over 70 countries to connect with 3.2 billion customers around the world. Each day, they deliver more than 350 million personalized interactions across email, mobile, social and web, leading to millions of daily purchase events on their software.
Q: Is there a fee for attending the Commerce Futures event?
A: Events are priced individually, they range from £0 - £50.00. We take great care in how we curate the audience, the event is invitation only and you must register in advance to attend. If you have not received an invitation but would like to attend, please register via the website and your place will be confirmed subject to approval.
Q: Can I bring a colleague?
A: Additional places will be subject to availability. Please ask your colleague to register via the website.
Q: Who else will be there?
A: Senior professionals in eCommerce, architecture, marketing leaders including directors and leaders of customer service/support, development, omnichannel, and product owner.
Q: What is the address of the venue?
A: Quaglinos, 16 Bury Street, London, England, SE1Y 6AJ
Q: Is there a dress code for this event?
A: There is no formal dress code. Please come dressed in comfortable attire e.g. business casual.
Q: Who is Commerce Futures?
A: Commerce Futures is an independent online community for retail leaders and Commerce professionals. We provide a round up of the latest news and information relating to the key challenges in Commerce today, as well as insights into future trends and technologies that are shaping the online retail landscape. And because we believe it's important to learn from our peers, the regular Commerce Futures event series brings in expert speakers from leading brands to share case studies and industry know-how.
Since 2012, thousands of professionals have attended our events and engaged with our content. We survey them regularly to understand what problems they are wrestling with now and tailor content to help them solve those concerns.