Solving Problems

11:00 - 12:00
UK
17.11.2020
Virtual Event

Virtual

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Solving Problems

Virtual

Virtual Event

November 17, 2020

Summary

Small Talk

Unfortunately due to speaker illness, this event has been cancelled!

What is Small Talk? A chat, over a coffee - but with an agenda, a purpose and some energy. We’re re-thinking virtual events and blending them into your new (slightly repetitive) working day as you move from table, to desk, to sofa.

It’s still good to learn, to engage and debate - but in shorter and more compelling sessions - hence “Small Talks”.

Our Small Talk series invites our friends to share their key strategies and top tips with you but then give you the opportunity to express your opinions or ask open questions to the group too.

Similar to a virtual roundtable - one of your peers will present and moderate the 55 minute session, you’ll have the opportunity to discuss and debate with like-minded peers the hot topic...

PastriesDelegates networkingAudience at a Commerce Futures conference.

During this workshop we’ll be discussing;

  • The conversion story - conversion rate optimisation
  • The process of up-selling
  • The customer journey
  • Promotions - getting those returning customers
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Sherene Perrier

Sherene Perrier

Head of eCommerce

Roli

Sherene leads the eCommerce strategy for ROLI, an innovative music technology company, with a particular focus on driving conversion and retention for sustainable growth. Working exclusively with premium and niche brands throughout her career, she has gathered in-depth expertise in website builds, conversion rate optimisation, value-based promotional tactics and CRM marketing, including building extensive and complex customer journeys and automation.

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Leaf wall textureSmiling woman networking at a Commerce Futures eventSmiling woman networking at a Commerce Futures eventPastries in front of delegates
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Sherene Perrier
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
08:30
Registration & Networking Breakfast
09:15
Welcome from Commerce Futures
09:25
Ryan Clark, STATSports & Jim Hingston, The Gym Group
Keynote
10:10
Hollie Weatherstone, Muc-Off
Keynote
10:35
Break
10:55
Multi-brand panel – Decathlon, Ellis Brigham, Helen of Troy
Keynote (Main Stage)
Speed dating for delegates
(Breakout Room)
11:50
George Huxford, Apidura
Keynote
12:15
Break
13:15
Rich Philip, Contested
Keynote
13:40
Marc Guisti, Veloforte
Keynote (Main Stage)
David Hanney, Alpkit
(Breakout Room)
14:35
Networking
15:00
Closing Remarks from Commerce Futures
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes
18:30
Arrival & Welcome Drinks
19:15
Guests Sit
19:20
Welcome
Commerce Futures
19:30
Opening Speech
Guest Speaker
20:00
Starters
Topic One - Discussion at individual tables
20:20
Topic One discussed as a collective
20:40
Mains
Topic Two - Discussion at individual tables
21:10
Topic Two discussed as a collective
21:30
Desserts & Networking
23:00
Event Closes

AGENDA

11:00 Welcome - Commerce Futures

11:05 Speaker Presentation - Sherene Perrier, Head of eCommerce - Roli

11:20 Audience Workshop

12:00 Event Closes

09:00
Registration & Networking Breakfast
09:30
Welcome & Partner Introductions
09:40
Panel Discussion with Q&A
Sherene Perrier
10:20
Networking Break
10:40
Workshop at tables
11:00
Group Discussion - Moderated
11:20
Final Comments & Networking
11:30
Event Closes
Sherene Perrier

Sherene Perrier

Head of eCommerce

Roli

Sherene leads the eCommerce strategy for ROLI, an innovative music technology company, with a particular focus on driving conversion and retention for sustainable growth. Working exclusively with premium and niche brands throughout her career, she has gathered in-depth expertise in website builds, conversion rate optimisation, value-based promotional tactics and CRM marketing, including building extensive and complex customer journeys and automation.

LEARN MORE →Close icon

Partners

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