The Biltmore Mayfair, 44 Grosvenor Square, London W1K 2HP
Time to prove your value
In 2023, subscription-based brands are faced not just with customers reviewing their subscriptions to save money, but with concerns over sustainability and waste. Whilst the brands who are introducing subscription services naturally focus on the challenge of acquisition, those with existing programmes will find retention increasingly challenging.
With subscription becoming an expectation for retailers to provide, you need to consistently prove your value to successfully attract and retain. After all, you don’t want to be just another monthly cost, do you?
To stand out amongst the crowd, it's time to get creative. From fine-tuning your operations to ensure deliveries coincide with shelf life to rewarding your long-term subscribers with loyalty schemes, the possibilities are endless.
Join your peers for an intimate dinner in London this May, where you’ll hear how other brands have overcome challenges with acquisition and retention in an increasingly challenging market. Leave feeling inspired and ready to refresh your strategy with creativity and value.
Over dinner we’ll discuss:
- Acquisition - Converting customers despite concerns over sustainability and waste.
- Retention - Continuing to provide consistent value as customers reconsider their subscriptions.
- Creativity - Ensure that you stand out amongst the crowd with an offer they can’t refuse.
18:30: Arrival & Welcome Drinks
19:15: Guests Sit
19:20: Welcome - Commerce Futures
19:30: Opening Speech - Alexander Toft, Director at Moonpig
20:00: Starters / Secondary Speaker - David Mcqueen Johnston at Symprove
20:20: Topic one discussed as a collective
20:40: Mains (Topic two - Discussion at individual tables)
21:10: Topic two discussed as a collective
21:30: Desserts and Networking
23:00: Event Closes