Successful retail experiences rely on a customer first approach. Understanding consumer shopping behaviour is the first step in attracting footfall, and ensuring that your experience drives purchase decisions and future visits to both your physical and online stores.

The latest advancements in retail technology bridge the gap between instore and online, offering convenience, efficiency and support for your customers. Described as “symbiotic retail” by Ian Scott, true omnichannel should be key to your journey towards an unforgettable retail experience.

In 2023, we have the technology and customer insight we’ve been waiting for, so are we finally ready for omnichannel? And are we really still calling it that?

This June, join us in London’s Regent Street, the heart of retail, where you’ll be led by our friend, Ian Scott, on a guided store tour to see the highest performing omnichannel technology in action. The day will end with an intimate dinner to discuss the solutions you’ve witnessed and gain further insight from our special guest speaker.