Conversion Vs Friction

The Game of Marginal Gains

Welcome

Welcome to our roundtable breakfast and thank you for joining us. Throughout the morning you’ll have the opportunity to network and discuss subjects that truly impact upon the success of your businesses. A big thank you to our partners Visa Accepted Solutions for making this all possible, and to our amazing speakers Ian Burgess, CTO, Luxion Group and John Low, Group Head of Digital Risk, Frasers Group for sharing their insights.

VIEW TODAY'S SPEAKERS

Questions

1. Where are you seeing the most 'friction' as you define it currently? How do you identify and measure that?

2. What can tokenisation do to affect friction? Let's talk about loyalty, routing.

3. How can this be implemented efficiently and what outcomes can you really expect?

AGENDA

08:30 - 09.00 Registration & Networking

09:00 - 09:15 Breakfast, first course served

09:15 - 09.25 Welcome & Introductions

09:25 - 10:15 Topics & guided questions

10:15 - 10:20 Breakfast, second course served

10:20 - 10:45 Group topics and moderated discussion

10:45 - 11:15 Continued Group Discussion & Networking

11:15 Event Closes

‍

Tell us what you think.

We continually strive to enhance our events to ensure your utmost enjoyment, and for this reason, we rely on your input for ongoing improvements. Please fill in our short survey - We welcome any feedback.

give fEEDBACK

UPCOMING EVENTS

Partnered with:

LEARN MORE →

Join the Commerce Futures Community

To provide our community with more value in-between our events, we have created an exclusive online platform filled with insightful resources, and opportunities to connect.

Chloe Webber on a laptop managing community forums and calls

Content library

Power seamless payments: A guide to using credentials to fight checkout friction (PDF)‍‍

Fighting friction: update stored payment details automatically with lifecycle management (Feb 2025)

Simplify your customers’ buying journeys with flexible solutions (Feb 2025)

3 ways to boost your revenue and digital payment success with tokenisation (Jan 2025)

‍