Small Talk - Digital Culture

Summary

Our Small Talk series invites our friends to share their key strategies and top tips with you but then give you the opportunity to express your opinions or ask open questions to the group too. Kate has 15 years of experience in digital, having pioneered optimisation at LateRooms.com ao.com and more recently headed up e-commerce teams at Bensons for Beds, DW Sports and led trading teams at N Brown group and now Forest Holidays. With a passion for all things customer led and an obsession for great customer experience, Kate has a proven track record of putting the customer first to deliver revenue and profit growth. *Please note, do to the nature of our chatham house rules, the audience discussion cannot be shared.