Interview - Kate Mitchell

September 18, 2018

Video

Kate Mitchell Head of eCommerce Benson for Beds and Harveys Interview

Summary

Kate Mitchell, Head of eCommerce, Benson for Beds and Harveys. Kate explains how her team within eCommerce is delivering a digital transformation - putting the customer service at the heart of their ideas. Her challenge remains delivering a ‘great helping hand’ within the CX strategy.

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