Interview - Susanne Given
February 12, 2016
Article
Summary
Q: In a single tweet ‐ What does your company do?
A: It creates great branded fashion product for youth customers.
Q: Which retail brand do you most admire? And why?
A: Outside Superdry... Ocado ‐ they make life easy.
Q: What is the biggest opportunity for retail brands? And why?
A: Tapping into vast numbers of customers digitally to seek feedback and views ‐ why ‐ because it’s inexpensive and you can talk to them every single day.
Q: What is the one piece of advice you'd share with your retailer peers?
A: Try out your own multi‐channel service every week ‐ it’s the best way to establish what’s good and bad.
Q: What single thing would improve the quality of your life?
A: More hours in the day!
Q:What one app can you not live without?
A: Easyjet’s app ‐ flights booked to France in a couple of clicks.
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